topic [Service Status] Web Chat Accessibility Issues (92082) - NEW in Service Information

[Service Status] Web Chat Accessibility Issues (92082) - NEW

MattyC — Wed, 11 May 2016 18:47:39 GMT

We are aware that our web chat service is currently down on our website. Our engineers are working to resolve the issue as a top priority, and we hope for a fix soon. For the time being, we are still contactable on all support numbers available.

We apologise for any inconvenience which may have been encountered.

Kind Regards

Customer Support

Re: [Service Status] Web Chat Accessibility Issues (92082) - NEW

MattyC — Wed, 11 May 2016 18:48:05 GMT

Around an hour ago, we were experiencing issues with the web chat service on our website. Our engineers have confirmed that the issue is now resolved, and that chat is showing as readily available again.

We apologise for any inconvenience which may have been encountered this evening.

Kind Regards

Customer Support