https://community.plus.net/t5/Service-Information/Email-Webmail-slowdowns-95107/m-p/1378295#M128 <P>We are aware that some customers are experiencing slow access to webmail, or problems when using email clients to send/receive email. <BR /> <BR /> This is being investigated and we'll provide updates as they become available.<BR /> <BR /> Please accept our apologies for any inconvenience caused.<BR /> <BR /> Kind Regards,<BR /> <BR /> Customer Support</P> Wed, 19 Oct 2016 12:21:08 GMT Chris 2016-10-19T12:21:08Z https://community.plus.net/t5/Service-Information/Email-Webmail-slowdowns-95107/m-p/1378295#M128 <P>We are aware that some customers are experiencing slow access to webmail, or problems when using email clients to send/receive email. <BR /> <BR /> This is being investigated and we'll provide updates as they become available.<BR /> <BR /> Please accept our apologies for any inconvenience caused.<BR /> <BR /> Kind Regards,<BR /> <BR /> Customer Support</P> Wed, 19 Oct 2016 12:21:08 GMT https://community.plus.net/t5/Service-Information/Email-Webmail-slowdowns-95107/m-p/1378295#M128 Chris 2016-10-19T12:21:08Z https://community.plus.net/t5/Service-Information/Email-Webmail-slowdowns-95107/m-p/1384876#M141 <P>We are aware that some customers are experiencing slow access to webmail, or problems when using email clients to send/receive email.<BR /> <BR /> Our technical team are continuing to work on resolving this issue. <BR /> <BR /> If you are continuing to experience problems when using webmail, you may find that setting up an email client provides a better level of performance for you.<BR /> <BR /> You can find the settings required for this here: <A href="https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/" target="_blank">https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/</A><BR /> <BR /> Our Community forums are a good place to ask for help if you require further assistance in setting up an email client. <A href="https://community.plus.net/t5/Email/bd-p/Email" target="_blank">https://community.plus.net/t5/Email/bd-p/Email</A><BR /> <BR /> We're continuing to monitor and make improvements to this and will provide a further update within the next couple of weeks.<BR /> <BR /> <BR /> Please accept our apologies for any inconvenience caused.<BR /> <BR /> Kind Regards,<BR /> <BR /> Customer Support</P> Fri, 11 Nov 2016 16:04:21 GMT https://community.plus.net/t5/Service-Information/Email-Webmail-slowdowns-95107/m-p/1384876#M141 Chris 2016-11-11T16:04:21Z