https://community.plus.net/t5/Plusnet-Feedback/Customer-Service-First-Class/m-p/675998#M9105 There was a fault with my router so i phoned customer service this morning.The lady representative was very helpful and 57 seconds later, the problem was resolved. You cant get much better than that. Mon, 07 Dec 2009 12:55:37 GMT thisoldman 2009-12-07T12:55:37Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Service-First-Class/m-p/675998#M9105 There was a fault with my router so i phoned customer service this morning.The lady representative was very helpful and 57 seconds later, the problem was resolved. You cant get much better than that. Mon, 07 Dec 2009 12:55:37 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Service-First-Class/m-p/675998#M9105 thisoldman 2009-12-07T12:55:37Z https://community.plus.net/t5/Plusnet-Feedback/Customer-Service-First-Class/m-p/675999#M9106 Glad to hear you're happy with the service. <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@104CD63F9302A50EF5EC70FE32BB8AA1/images/emoticons/smiley.gif" alt="Smiley" title="Smiley" /> Tue, 08 Dec 2009 17:21:38 GMT https://community.plus.net/t5/Plusnet-Feedback/Customer-Service-First-Class/m-p/675999#M9106 Mand 2009-12-08T17:21:38Z