https://community.plus.net/t5/Plusnet-Feedback/Connection-lost-since-Saturday-morning/m-p/675877#M9095 Hi there, <BR />I've replied to your post in another thread. We're looking at this now. Mon, 07 Dec 2009 15:30:28 GMT Mand 2009-12-07T15:30:28Z https://community.plus.net/t5/Plusnet-Feedback/Connection-lost-since-Saturday-morning/m-p/675876#M9094 Upset to see all of the other posts on related topics.<BR />I have had intermittent connection problems for a long time. Never solid and reproducible until now. I logged an original fault 7 days ago got an immediate response from the faults team....... <BR />I was asked a series of questions which I answered on Saturday at 7:05 am and have not had a response yet.&nbsp; On Satuday at approx 12:00 am the&nbsp; ADSL status light went out on the ADSL router. It has stayed off since .......<BR />I still await a response from the faults team .............<BR />Sorry guys but this is not good enough -------- I have been a plusnet customer for a very long time - this is the<B> worst </B>'service' I have seen.......&nbsp; <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@6BD5E1FD9194A889D807C8E641344CF1/images/emoticons/sad.gif" alt="Sad" title="Sad" /> <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@D10385D46FF09B2E8FF20B0746B65E6F/images/emoticons/shocked.gif" alt="Shocked" title="Shocked" /> Mon, 07 Dec 2009 08:19:29 GMT https://community.plus.net/t5/Plusnet-Feedback/Connection-lost-since-Saturday-morning/m-p/675876#M9094 dfstrottersfan 2009-12-07T08:19:29Z https://community.plus.net/t5/Plusnet-Feedback/Connection-lost-since-Saturday-morning/m-p/675877#M9095 Hi there, <BR />I've replied to your post in another thread. We're looking at this now. Mon, 07 Dec 2009 15:30:28 GMT https://community.plus.net/t5/Plusnet-Feedback/Connection-lost-since-Saturday-morning/m-p/675877#M9095 Mand 2009-12-07T15:30:28Z