https://community.plus.net/t5/Plusnet-Feedback/Rude-customer-service-advisor-shocking/m-p/2045300#M90506 <P class=""><SPAN class="">Absolutely disgusting Customer Service from a &lt;removed&gt;. Completely rude inattentive dismissive and not even willing to take the time to actually listen. Thank fully I was able to get him to agree to put me through to the customer options team after going back and forth about a sensitive matter he was not sympathetic about at all.&nbsp; I was then connected with a customer service advisor by the name of &lt;removed&gt;, who was very helpful! total opposite and he was able to find a solution to</SPAN><SPAN class=""> my issue and get me on a better tariff!</SPAN></P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note:</STRONG><BR />CSA name(s) removed (to an area staff can see) as per <A title="Forum Rules" href="https://community.plus.net/t5/Community-Site-Feedback/Forum-Rules/m-p/1167432#post_general" target="_blank" rel="noopener">Forum rules</A>.</DIV> Thu, 07 May 2026 15:29:29 GMT sam2589 2026-05-07T15:29:29Z https://community.plus.net/t5/Plusnet-Feedback/Rude-customer-service-advisor-shocking/m-p/2045300#M90506 <P class=""><SPAN class="">Absolutely disgusting Customer Service from a &lt;removed&gt;. Completely rude inattentive dismissive and not even willing to take the time to actually listen. Thank fully I was able to get him to agree to put me through to the customer options team after going back and forth about a sensitive matter he was not sympathetic about at all.&nbsp; I was then connected with a customer service advisor by the name of &lt;removed&gt;, who was very helpful! total opposite and he was able to find a solution to</SPAN><SPAN class=""> my issue and get me on a better tariff!</SPAN></P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note:</STRONG><BR />CSA name(s) removed (to an area staff can see) as per <A title="Forum Rules" href="https://community.plus.net/t5/Community-Site-Feedback/Forum-Rules/m-p/1167432#post_general" target="_blank" rel="noopener">Forum rules</A>.</DIV> Thu, 07 May 2026 15:29:29 GMT https://community.plus.net/t5/Plusnet-Feedback/Rude-customer-service-advisor-shocking/m-p/2045300#M90506 sam2589 2026-05-07T15:29:29Z