Plusnet slips down the ladder

redsox9 — Fri, 20 Mar 2026 09:22:30 GMT

Plusnet's reputation is sinking, weighed down by numerous complaints about the email migration fiasco.
The latest survey by the consumer magazine Which? of top UK broadband providers shows that Plusnet dropped from second place last year to fourth this year -- behind Zen Internet, Hyperoptic and Community Fibre.
Which? says of Plusnet: "It got strong scores in most categories, outdoing both BT and EE even though they're all owned by the same company. Customer service is key here - Plusnet customers are much happier than those of its stablemates."
Judging from comments on this forum, Plusnet customers are no longer happy.

Re: Plusnet slips down the ladder

Mav — Sat, 21 Mar 2026 02:22:14 GMT

Moderator's note(s):

Thread moved from Email then locked as already addressed here.

topic Plusnet slips down the ladder in Plusnet Feedback

Plusnet slips down the ladder

Re: Plusnet slips down the ladder