https://community.plus.net/t5/Plusnet-Feedback/Excellent-support/m-p/1941615#M89403 <P>Hiya @Ipilgrim,&nbsp;</P> <P>&nbsp;</P> <P>I have passed this on to their manager, thank you for letting us know as we love to here where we have succeeded in providing the service we aim to provide. &nbsp;</P> Sat, 14 Oct 2023 11:06:47 GMT SammyM 2023-10-14T11:06:47Z https://community.plus.net/t5/Plusnet-Feedback/Excellent-support/m-p/1941562#M89402 <P>I had great support on the phone yesterday (Question #237566382 - Your Feedback). <FONT color="red">[CSA Removed]</FONT>was a pleasure to speak with and he sorted out my slow broadband connection speed.</P> <P>&nbsp;</P> <P>Finding how to provide this feedback was more difficult! Make it simpler to share good feedback please!&nbsp;</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><FONT color="red">Moderator's note by Mike (Mav): CSA name(s) removed (to an area staff can see) as per <A title="Forum Rules" href="https://community.plus.net/t5/Community-Site-Feedback/Forum-Rules/m-p/1167432#post_general" target="_blank" rel="noopener">Forum rules</A></FONT>.</DIV> Sat, 14 Oct 2023 08:34:05 GMT https://community.plus.net/t5/Plusnet-Feedback/Excellent-support/m-p/1941562#M89402 lpilgrim 2023-10-14T08:34:05Z https://community.plus.net/t5/Plusnet-Feedback/Excellent-support/m-p/1941615#M89403 <P>Hiya @Ipilgrim,&nbsp;</P> <P>&nbsp;</P> <P>I have passed this on to their manager, thank you for letting us know as we love to here where we have succeeded in providing the service we aim to provide. &nbsp;</P> Sat, 14 Oct 2023 11:06:47 GMT https://community.plus.net/t5/Plusnet-Feedback/Excellent-support/m-p/1941615#M89403 SammyM 2023-10-14T11:06:47Z