topic Re: Help pages have a broken "WiFi calling" link in Plusnet Feedback

Help pages have a broken "WiFi calling" link

corringham — Fri, 07 Oct 2022 08:47:17 GMT

In the "Help with your mobile serve" page the "WiFi calling" link is broken.

It takes you to a page which states:

We don't know how you got here. You don't know how you got here. Let's just forget all about it and try again.

Which is also wrong - I know how I got there even if Plusnet don't.

Anyway, lets NOT "just forget all about it and try again". Lets MEND THE LINK!

Broken links are amateurish and embarrassing.

If Plusnet wants to hide the fact that they don't support WiFi calling, then just take the link away.

corringham — Fri, 07 Oct 2022 09:13:33 GMT

OK, there's something strange here. That link does not appear in the list of links if you are logged in to the member centre!

bobpullen — Fri, 07 Oct 2022 09:22:34 GMT

The link, and the page it points to, should not have been live.

Both have since been removed.