topic Re: That'll Brew in Plusnet Feedback

That'll Brew

Tweetie56 — Fri, 18 Feb 2022 15:08:08 GMT

I was wondering if anyone could help, I received an email to say that I had won a prize in That'll Brew and to email back if prize wasn't delivered within 3 weeks, I have emailed and phoned and no one seems to know what I'm talking about.

Re: That'll Brew

jab1 — Fri, 18 Feb 2022 15:11:35 GMT

First question, @Tweetie56 - did you enter the competition?

Re: That'll Brew

Tweetie56 — Fri, 18 Feb 2022 16:26:50 GMT

Yes I entered it

Re: That'll Brew

jab1 — Fri, 18 Feb 2022 16:33:23 GMT

In that case, all I can do is prod one of theHelp Team for you. @Gandalf ? @LaurenB ?

Re: That'll Brew

Tweetie56 — Fri, 18 Feb 2022 16:49:05 GMT

Thanks

Re: That'll Brew

Gandalf — Mon, 21 Feb 2022 19:30:08 GMT

Hi @Tweetie56

I'm really sorry to see you've not heard about about your prize.

Can you private message me a copy of the e-mail you've received so I can look into this? I'll be out of the office tomorrow so if I don't get back to you straight away, don't worry I'll follow up on Wednesday once you've private messaged me.