topic Re: Hub one light in Plusnet Feedback

Hub one light

Nobluelight — Fri, 05 Nov 2021 21:52:14 GMT

When you next update the hub one please can you add an option to turn off the blue light and not just dim it.

Re: Hub one light

Longliner — Sat, 06 Nov 2021 12:15:01 GMT

Meantime, try a piece of white insulating tape 😊

Re: Hub one light

newagetraveller — Sun, 07 Nov 2021 09:56:04 GMT

Or, and I know it's an added expense, buy a 2nd hand BT Homehub 6. A better router which has a setting to not only dim the blue light but switch it off completely between user determined times.

Re: Hub one light

Nobluelight — Sun, 07 Nov 2021 22:28:15 GMT

Thanks for the replies but my comment was more for Plusnet to take note. Sticking tape on a router or having to buy a new router proves they are supplying garbage.

As it happens I have a BT router in a bag ready to send back that I never had problems with lol.

Yesterday I had people over who had iPhones and they took my android phone wifi down lol. I had to rename the 5ghz network and in the end figured I would turn it off. I now have an even more annoying orange light. You can't expect an average user to be doing this, very bad kit! Take note Plusnet

Re: Hub one light

Mustrum — Sun, 07 Nov 2021 22:37:47 GMT

Then why not use the BT router?

You presumably came to PN to save a few quid, they supply the same router BT did a few years ago - which had the same issues.

Re: Hub one light

Nobluelight — Sun, 07 Nov 2021 22:43:21 GMT

BT will bill me if I don't send it back apparently, maybe I should find out how much. I have been a Plusnet customer for more years than not. At least I won't need to put up any Christmas lights this year with that thing in the hallway 🤣

Re: Hub one light

Alex — Sun, 07 Nov 2021 23:19:30 GMT

Personally I would just stick tape over it.

Problem I can see is that if PlusNet were to provide that option, it would make detecting fault a lot more difficult. How can they tell it is an actual fault, or someone just having disabled the light. I suppose there is a bit more to it than that.

I have Branson Media at home (good old monopolies and mergers comission allowing only one company to control this country's entire fibre network 🙄) and my router is just sat on the floor.

I haven't looked but I assume that doesn't have the option to disable the lights either.

Personally unless it is flashing directly into my eyeball whilst I am trying to sleep then it wouldn't bother me. I assume moving it is not an option either?