https://community.plus.net/t5/Plusnet-Feedback/Brilliant-Service/m-p/1795897#M87378 <P>My contract was coming up for renewal at the end of this month so I called Customer Options to discuss what was available.</P> <P>After a very friendly chat with Lee I decided to upgrade to Unlimited Fibre.</P> <P>He was able to arrange the change over for the following week at a very competitive price.</P> <P>The router arrived two days later and the service changed later that week, as promised, achieving the predicted speeds.</P> <P>I have just received my first bill and although the change over was mid-month everything was as it should be.</P> <P>I have been with Plusnet for many years (Started out with Globalnet) and have always had superb service.</P> <P>Thank you to all concerned.</P> Wed, 03 Mar 2021 10:35:37 GMT robski1 2021-03-03T10:35:37Z https://community.plus.net/t5/Plusnet-Feedback/Brilliant-Service/m-p/1795897#M87378 <P>My contract was coming up for renewal at the end of this month so I called Customer Options to discuss what was available.</P> <P>After a very friendly chat with Lee I decided to upgrade to Unlimited Fibre.</P> <P>He was able to arrange the change over for the following week at a very competitive price.</P> <P>The router arrived two days later and the service changed later that week, as promised, achieving the predicted speeds.</P> <P>I have just received my first bill and although the change over was mid-month everything was as it should be.</P> <P>I have been with Plusnet for many years (Started out with Globalnet) and have always had superb service.</P> <P>Thank you to all concerned.</P> Wed, 03 Mar 2021 10:35:37 GMT https://community.plus.net/t5/Plusnet-Feedback/Brilliant-Service/m-p/1795897#M87378 robski1 2021-03-03T10:35:37Z https://community.plus.net/t5/Plusnet-Feedback/Brilliant-Service/m-p/1795917#M87380 <P>Cheers for the feedback and thanks for your loyalty!</P> <P>Really good to see. I've passed this onto Lee and his manager now as I'm sure they'll be happy to see this too.</P> <P>Thanks again. Let us know if there's ever anything else you'd need help with.</P> Wed, 03 Mar 2021 11:19:07 GMT https://community.plus.net/t5/Plusnet-Feedback/Brilliant-Service/m-p/1795917#M87380 Gandalf 2021-03-03T11:19:07Z