topic Re: Feedback Tab. in Plusnet Feedback

Feedback Tab.

gleneagles — Sun, 20 Dec 2020 09:28:31 GMT

A feedback tab has appeared on my tablet, forum page, and is positioned at the side of the page often blocking the red reply post tab....

How do I get rid of this thing, completing the feedback does not get rid of it.

Only appeared a few days ago but quite annoying....

Using a iPad.

Re: Feedback Tab.

Mook — Sun, 20 Dec 2020 09:40:40 GMT

Are you able to take a screen capture of this for posting please @gleneagles.

On your iPad press the top and Volume up buttons to capture the screen.

Re: Feedback Tab.

agedgopher — Sun, 20 Dec 2020 10:04:09 GMT

The feedback tab is also present on my PC.

Clicking it takes you to another survey page.

Re: Feedback Tab.

RobPN — Sun, 20 Dec 2020 10:25:26 GMT

Yep, I noticed it had appeared a few days ago. Moderately annoying.

When I first noticed it I thought it was some sort of label telling me I was reading the 'Feedback' section of the forum and went elsewhere expecting it might change to something else, but no.

I also tried clicking it but didn't fill in the feedback form, and like @gleneagles found that I seem to be stuck with it.

Screenshot below @Mook

Re: Feedback Tab.

RobPN — Sun, 20 Dec 2020 10:51:12 GMT

@Mook

Screenshot above removed in favour of the one below, more relevant to @gleneagles problem of the 'Feedback' tab clashing with the 'Reply' button.

Re: Feedback Tab.

Mook — Sun, 20 Dec 2020 11:00:33 GMT

Mmm, that's something I don't see on Safari OSX Big Sur, but I only have essential cookies enabled it may or may not have something to do with that. Or maybe its waiting its turn.

Re: Feedback Tab.

gleneagles — Sun, 20 Dec 2020 11:27:56 GMT

May sound odd but it’s worse than the screen shot shown....that screen shot shows a slight gap between the red post tab and the feedback tab but when the iPad is in vertical position it obscures the red post tab, sure I can scroll to shift it but it a b nuisance, the other solution is to use the tablet in horizontal mode which does give a good gap but the point is why should I have to be dealing with this issue anyway ?

Is there any way to block this thing ?

Re: Feedback Tab.

RobPN — Sun, 20 Dec 2020 11:29:09 GMT

Well I've just managed to block the text from the button using AdBlock so now I'm just seeing a blank rectangle.

I'm off to do something else (i.e. have a late breakfast) but might have a look at finishing the job a bit later.

Re: Feedback Tab.

RobPN — Sun, 20 Dec 2020 11:31:27 GMT

@gleneagles wrote:

May sound odd but it’s worse than the screen shot shown....that screen shot shows a slight gap between the red post tab and the feedback tab but when the iPad is in vertical position it obscures the red post tab,

I suspect that's down to screen resolution @gleneagles

Re: Feedback Tab.

Mook — Sun, 20 Dec 2020 11:50:46 GMT

I've just logged in on my iPad and I too see this Tab as you can see from the screen capture. However for me it's not in the way of any buttons regardless of orientation, so it maybe as @RobPN suggest @gleneagles down to your resolution.

Screen capture taken using top and home buttons.

Re: Feedback Tab.

jab1 — Sun, 20 Dec 2020 12:17:30 GMT

Interesting - I don't see that on my laptop, but I use Firefox and uBlock Origin, which i suspect treats it as what it is - irritating carp.

Will have a look on the iPad once it has finished charging, but I suspect it will appear on there as I don't have any extra blocking program, other than the FF rules being as tight as I can make them without upsetting my browsing experience.

EDIT - as I thought, that annoyance pops up on the iPad, but doesn't obscure anything - 9.7" tablet at default settings.

Re: Feedback Tab.

198kHz — Sun, 20 Dec 2020 12:17:02 GMT

@jab1 wrote:

Interesting - I don't see that on my laptop, but I use Firefox and uBlock Origin, which i suspect treats it as what it is - irritating carp.

Irritating American carp ! 😒

So who does see it?

Re: Feedback Tab.

jab1 — Sun, 20 Dec 2020 12:24:03 GMT

@198kHz No idea, but they won't be getting any from me.🤣

EDIT: Your link explains it all - typical 'social media' wastes of space.

Re: Feedback Tab.

gleneagles — Sun, 20 Dec 2020 13:42:35 GMT

@198kHz wrote:

@jab1 wrote:

Interesting - I don't see that on my laptop, but I use Firefox and uBlock Origin, which i suspect treats it as what it is - irritating carp.

Irritating American carp ! 😒

So who does see it?

No problem giving them my thoughts.....

Likely to result in a ban for life from the forum.

Re: Feedback Tab.

jab1 — Sun, 20 Dec 2020 13:45:43 GMT

You could just go for swim, @gleneagles 🤣

Re: Feedback Tab.

Alex — Sun, 20 Dec 2020 16:05:04 GMT

Well mine appears here, who's bright idea was that?
Let just annoy you, so it'll be negative feedback to say 'Don't show me the feedback icon anymore'.

Re: Feedback Tab.

RobPN — Sun, 20 Dec 2020 16:34:46 GMT

So, as a developer @Alex , can you show us how to get rid of it (FoC, and preferably without too much difficulty)?

Re: Feedback Tab.

RobPN — Sun, 20 Dec 2020 17:20:02 GMT

Well it turns out it's easier to get rid of than my earlier failed efforts led me to believe (at least for me, using Chrome and AdBlock).

In AdBlock, go to AdBlock Options / Customize / Manually edit your filters, click 'Edit' and simply paste the URL https://resources.digital-cloud-uk.medallia.eu in, then click 'Save'.

Job done.

Re: Feedback Tab.

jab1 — Sun, 20 Dec 2020 17:23:36 GMT

Useful for users of Chrome, @RobPN - uBlock Origin on Firefox saved me the trouble.😁