https://community.plus.net/t5/Plusnet-Feedback/Mobile-service-just-not-good-enough-and-no-online-chat/m-p/1744017#M86365 <P>"why does your chat function not work on your web site."</P> <P>It's no longer an option for customer support.</P> Wed, 17 Jun 2020 14:37:47 GMT newagetraveller 2020-06-17T14:37:47Z https://community.plus.net/t5/Plusnet-Feedback/Mobile-service-just-not-good-enough-and-no-online-chat/m-p/1743935#M86362 <P>My wife and I had another outage on our Plusnet mobile this morning, don't know when it started but it went on till 10am.</P> <P>It seems we are getting these sort of outages every few months and the biggest pain is that as I have no land line, we cannot contact Plusnet.</P> <P>&nbsp;</P> <P>Come on Plusnet, why does your chat function not work on your web site.</P> <P>With COVID-19, this has been a good alternative contact method used by many other suppliers and providers of goods.</P> <P>I am seriously looking to find another provider of mobile services.&nbsp;<span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Wed, 17 Jun 2020 09:49:04 GMT https://community.plus.net/t5/Plusnet-Feedback/Mobile-service-just-not-good-enough-and-no-online-chat/m-p/1743935#M86362 jpmbosco 2020-06-17T09:49:04Z https://community.plus.net/t5/Plusnet-Feedback/Mobile-service-just-not-good-enough-and-no-online-chat/m-p/1744017#M86365 <P>"why does your chat function not work on your web site."</P> <P>It's no longer an option for customer support.</P> Wed, 17 Jun 2020 14:37:47 GMT https://community.plus.net/t5/Plusnet-Feedback/Mobile-service-just-not-good-enough-and-no-online-chat/m-p/1744017#M86365 newagetraveller 2020-06-17T14:37:47Z