topic Re: An Apology in Plusnet Feedback

An Apology

thisoldman — Wed, 02 Dec 2009 11:59:37 GMT

Last night i had the temerity to ridicule the speed that the mybroadband test was reporting. Whilst i have never
complained about my speed,it now transpires that the info i was given about my exchange and the speed results given by a certain broadbandspeed site, were absolute rubbish..
So, i have no hesitation in apologising to PN and chris for for my remarks.
I was very pleased at the speed and manner in which chris responded to me and this reflects very well on chris and Pn.

I am now aware of the dangers of using speedtester sites.

Re: An Apology

pierre_pierre — Wed, 02 Dec 2009 12:49:36 GMT

From one old Man to another, Thanks for doing that.
Just done a check on mine with the one you used at least three itens are incorrect A) the speed ,B) the max speed I might get, C) the advise that I would do better to use the local ADSL2, but my exchange does not get it until at least next Feb
PN recent results for me Synch 8138 Profile 7150
Today 12:40 6820 kbps (853kB/s) 320 kbps (40kB/s) Share
Today 12:26 6551 kbps (819kB/s) 329 kbps (41.1kB/s) Share
Today 07:36 6755 kbps (844kB/s) 373 kbps (46.6kB/s)
your one is below
4992 with max possible 5Mb
edit corrected spelling

Re: An Apology

Chris — Wed, 02 Dec 2009 12:55:19 GMT

Thanks for that, although there really was no need to apologise
Glad to know that you were happy with the response and hopefully you'll continue to be pleased with Plusnet.