topic Time to say goodbye in Plusnet Feedback

Time to say goodbye

jamesanstee — Sat, 15 Feb 2020 17:22:12 GMT

Well i've been with plusnet for a long time and at the start never had any major issues up until the new billing system got rolled out after yet more issues with the billing system enough was enough im now switching to another provider which will complete in 2 weeks but i would like to say thank you to the community members who have given me help in the past and also to thank @Gandalf and @MatthewWheeler who have also sorted some recent issues but sadly them issues have arrised yet again. I may come back to plusnet sometime in the future once they have ironed out the issues with the new system. So all that leaves me to say is goodbye.

Re: Time to say goodbye

Strat — Sat, 15 Feb 2020 17:27:08 GMT

Moderators Note
This topic has been moved from Community Site Feedback to Plusnet Feedback.

Re: Time to say goodbye

Gandalf — Fri, 21 Feb 2020 11:57:25 GMT

Thanks for your post @jamesanstee apologies for the delayed response and I'm sorry to see you've decided to leave us. All the best with your new provider and I hope you'll choose to return at some point in the future.