https://community.plus.net/t5/Plusnet-Feedback/Plus-net-offline/m-p/1705523#M85701 <P>Glad to see you've got to the bottom of this. It's not intentional to restrict access to our website when you're in failed payment, it's unfortunately an issue which can occur for some customers which we're aware of and working to fix.&nbsp;</P> <P>Let us know if there's anything else you'd need help with.</P> <P>Apologies for the inconvenience this had caused.&nbsp;</P> Tue, 04 Feb 2020 00:13:47 GMT Gandalf 2020-02-04T00:13:47Z https://community.plus.net/t5/Plusnet-Feedback/Plus-net-offline/m-p/1705171#M85695 <P>can't connect at the moment, also no wifi.&nbsp;</P> Sun, 02 Feb 2020 21:53:19 GMT https://community.plus.net/t5/Plusnet-Feedback/Plus-net-offline/m-p/1705171#M85695 Dev 2020-02-02T21:53:19Z https://community.plus.net/t5/Plusnet-Feedback/Plus-net-offline/m-p/1705177#M85696 <P>Ok, seems to have been a problem with a failed billing since&nbsp; I updated my payment details. However, why would PN block my access to Plus.net when precisely I need access to check my account?&nbsp;</P> Sun, 02 Feb 2020 23:37:46 GMT https://community.plus.net/t5/Plusnet-Feedback/Plus-net-offline/m-p/1705177#M85696 Dev 2020-02-02T23:37:46Z https://community.plus.net/t5/Plusnet-Feedback/Plus-net-offline/m-p/1705523#M85701 <P>Glad to see you've got to the bottom of this. It's not intentional to restrict access to our website when you're in failed payment, it's unfortunately an issue which can occur for some customers which we're aware of and working to fix.&nbsp;</P> <P>Let us know if there's anything else you'd need help with.</P> <P>Apologies for the inconvenience this had caused.&nbsp;</P> Tue, 04 Feb 2020 00:13:47 GMT https://community.plus.net/t5/Plusnet-Feedback/Plus-net-offline/m-p/1705523#M85701 Gandalf 2020-02-04T00:13:47Z