Customer Service Telephone Operator is leet ;)

Freedomflight — Sun, 15 Dec 2019 15:49:15 GMT

I have been a Plusnet customer for years and I would like to say Thankyou.

It's great to get good feedback and [CSA Removed] today on the phone was excellent. He was polite, professional and

a true "did me proud" moment. He deserves a pat on the back. I was helped with packages, call plans, broadband and

working out the best way to spend my money with Plusnet.

Because of this advice I will stay with plusnet for the future.

So Happy Christmas Plusnet and [CSA Removed] too.

Moderator's note by Mike (Mav): CSA name(s) removed (to an area staff can see) as per Forum rules.

Re: Customer Service Telephone Operator is leet ;)

OllieC — Mon, 16 Dec 2019 15:55:20 GMT

Thank you for your kind feedback.

We have escalated this to Michaels manager.

Kind Regards