topic Re: Goodbye! And thanks! in Plusnet Feedback

Goodbye! And thanks!

drj — Thu, 11 Jul 2019 17:18:51 GMT

I'm just posting in this area, in the absence of a "Departure" board, to say thank you for over 8 years of help and advice on here.

OpenReach has given up on my locality in terms of fibre, hence I have now switched to Gigaclear FTTH and today terminated my PlusNet service - or rather in 14 days time owing to the termination provisions...

Speed has gone from 5Mbps (and trust me that was good for the area!) to a heady 325Mbps.

It costs £5/month more than PlusNet were currently charging after increasing my monthly cost by £10 at the end of my contract without any notification or renewal offer (unlike last year when they did contact me).

Re: Goodbye! And thanks!

Mav — Thu, 11 Jul 2019 18:01:31 GMT

Moderator's Note(s)

Thread moved from Introductions to Plusnet Feedback.

Re: Goodbye! And thanks!

dvorak — Thu, 11 Jul 2019 18:08:37 GMT

Enjoy the new speeds!

Re: Goodbye! And thanks!

Townman — Fri, 12 Jul 2019 12:42:35 GMT

OpenReach has given up on my locality in terms of fibre

Sadly this is an increasing theme, the consequence of which is that users are stuck with a zero competition service supplier.

I hope that all goes well for you with your new supplier. Thank you for your contributions here over the years.

Re: Goodbye! And thanks!

JonoH — Fri, 12 Jul 2019 15:07:11 GMT

I hope all goes well with your new supplier. Thanks for your custom

Re: Goodbye! And thanks!

drj — Sat, 27 Jul 2019 19:33:23 GMT

Townman said:

Sadly this is an increasing theme, the consequence of which is that users are stuck with a zero competition service supplier.

I hope that all goes well for you with your new supplier.

Well everything seems to be fine. Broadband speed varies slightly but it's usually as just tested now:

I've also managed to set up a free VOIP service so not using the Vonage partner of Gigaclear at nearly £10 extra per month.

The only drawback I've found is that Gigaclear's router is not very good at wifi so I've set up my old Netgear router as a wireless access point.

Re: Goodbye! And thanks!

Townman — Sat, 27 Jul 2019 22:59:02 GMT

Wow amazing speed - nearly symmetrical!!

Re: Goodbye! And thanks!

corringham — Tue, 30 Jul 2019 13:57:24 GMT

I'm in an area under the Fastershire BDUK that is due to get Gigaclear in a couple of year's time (it was due to be available last year...). What area are you in?

Re: Goodbye! And thanks!

DaveyH — Tue, 30 Jul 2019 17:15:41 GMT

@Townman wrote:

OpenReach has given up on my locality in terms of fibre

Sadly this is an increasing theme, the consequence of which is that users are stuck with a zero competition service supplier.

Not entirely true. Gicaclear wholesales their network and there are several retail partners available to choose from

https://www.gigaclear.net/get-connected

Same goes for OFNL (formerly IFNL) and their FTTH network.

Re: Goodbye! And thanks!

drj — Tue, 30 Jul 2019 17:28:25 GMT

@corringham wrote:

I'm in an area under the Fastershire BDUK that is due to get Gigaclear in a couple of year's time (it was due to be available last year...). What area are you in?

North Gloucestershire