topic Re: Dissapointed in Plusnet Feedback

Please delete

MikeyM — Tue, 12 Jan 2010 19:52:30 GMT

My mis-understanding, need the pro package for my needs.

Re: Dissapointed

VileReynard — Wed, 13 Jan 2010 00:14:40 GMT

There's only one 's' in "Dissapointed".
Hope that helps.

Re: Dissapointed

firefly2 — Wed, 13 Jan 2010 00:25:49 GMT

quite right. only one " s ".... but there are two " peeeeeeeees.

Re: Dissapointed

MikeyM — Wed, 13 Jan 2010 06:58:07 GMT

Re: Dissapointed

Mand — Wed, 13 Jan 2010 09:40:47 GMT

Hi there,
You've got a 2500 profile now, what are your line stats (sync, attenuation, and noise margin)?
Value is not recommended for P2P use, as it is managed quite heavily during peak times.
We can look into the modem being faulty, in which case you wouldn't have to pay for it but you do have deferred setup on your account also which would need to be paid up if you do decide to leave.

Re: Dissapointed

MikeyM — Wed, 13 Jan 2010 09:58:34 GMT

Thanks for the reply Mand.
Bt have changed my IP profile to 2000, maybe the plus net profile is stuck again, had that issue before.
I sync just now about 2800 , SNR is 12db, and my attenuation is 53.
It looks to me as though basically I have misunderstood the figures, and got confused with the kbs and kBs thing in regard to p2p.