https://community.plus.net/t5/Plusnet-Feedback/Open-Ticket-Viewing/m-p/1597553#M83445 <P>I have an open ticket and can’t see how to get to it! I’ve been round and round the forum and advice is outdated or does not work. Frustrating. Anyone have a solution?</P> Wed, 12 Dec 2018 09:24:37 GMT Dadhairday 2018-12-12T09:24:37Z https://community.plus.net/t5/Plusnet-Feedback/Open-Ticket-Viewing/m-p/1597553#M83445 <P>I have an open ticket and can’t see how to get to it! I’ve been round and round the forum and advice is outdated or does not work. Frustrating. Anyone have a solution?</P> Wed, 12 Dec 2018 09:24:37 GMT https://community.plus.net/t5/Plusnet-Feedback/Open-Ticket-Viewing/m-p/1597553#M83445 Dadhairday 2018-12-12T09:24:37Z https://community.plus.net/t5/Plusnet-Feedback/Open-Ticket-Viewing/m-p/1597560#M83446 <P>In my case, on the Member Centre home page (not the Forum) there is a link to my open tickets. It is in a blue block about halfway down the page. Alternatively go into Manage Account and select Help Assistant.</P> <P>Hope that helps.</P> Wed, 12 Dec 2018 09:34:04 GMT https://community.plus.net/t5/Plusnet-Feedback/Open-Ticket-Viewing/m-p/1597560#M83446 jgb 2018-12-12T09:34:04Z https://community.plus.net/t5/Plusnet-Feedback/Open-Ticket-Viewing/m-p/1597644#M83449 <P>Hi <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/62707">@Dadhairday</a>, sorry that you have had issues accessing the open ticket on your account. I can see that since this post you have managed to access and update the ticket.</P> <P>&nbsp;</P> <P>I have responded to your comments on the ticket <A href="https://www.plus.net/wizard/?p=view_question&amp;id=185321635" target="_blank">here</A></P> <P>&nbsp;</P> <P>If you have any further questions please do not hesitate to get back to me.</P> Wed, 12 Dec 2018 14:10:59 GMT https://community.plus.net/t5/Plusnet-Feedback/Open-Ticket-Viewing/m-p/1597644#M83449 Satss 2018-12-12T14:10:59Z