https://community.plus.net/t5/Plusnet-Feedback/Rubbish-customer-service/m-p/1583524#M82897 <P><BR /> Hi there <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/60576">@Tc123</a>,</P> <P>&nbsp;</P> <P>I'm really sorry to see this has happened, please accept my apologies. I will pass this back on to the relevant team.</P> <P>Perhaps we can help you out here? Let us know in a comment below what issues are affecting you and we can look into it further.</P> Mon, 29 Oct 2018 09:11:55 GMT Mads 2018-10-29T09:11:55Z https://community.plus.net/t5/Plusnet-Feedback/Rubbish-customer-service/m-p/1583284#M82886 25 min advised call wait time at 6:15 pm on a sat evening finally get answer at 7:45 pm yes 90 mins then told no-one in department I need as closed asked to be called back was told would be Monday!!! Why someone else can't call me back next day and was told it's how it works in a call centre as could leave a message but no-one would probably deal with it .so my options are wait more than likely for 2 days by the sound of it and then only if person I spoke to remembers after their day off or do i spend another 90 mins on hold Sun, 28 Oct 2018 12:11:52 GMT https://community.plus.net/t5/Plusnet-Feedback/Rubbish-customer-service/m-p/1583284#M82886 Tc123 2018-10-28T12:11:52Z https://community.plus.net/t5/Plusnet-Feedback/Rubbish-customer-service/m-p/1583524#M82897 <P><BR /> Hi there <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/60576">@Tc123</a>,</P> <P>&nbsp;</P> <P>I'm really sorry to see this has happened, please accept my apologies. I will pass this back on to the relevant team.</P> <P>Perhaps we can help you out here? Let us know in a comment below what issues are affecting you and we can look into it further.</P> Mon, 29 Oct 2018 09:11:55 GMT https://community.plus.net/t5/Plusnet-Feedback/Rubbish-customer-service/m-p/1583524#M82897 Mads 2018-10-29T09:11:55Z