topic Re: From Value to Premium- Why did I bother? in Plusnet Feedback

From Value to Premium- Why did I bother?

Cos2010 — Thu, 07 Jan 2010 14:35:38 GMT

I upgraded from Value to premium as I got a bit fedup of the throttles and having to download big files at night time.
Solution - Upgrade to Premium? NO!
I have 80 gig limit now but I can only get good speeds after midnight.
E.g right now 14.33 when it is supposed to be line speed for web downloads I am averaging 100kbs tops 220kbs when my old ISP was well over 300kbs!!

Re: From Value to Premium- Why did I bother?

Mand — Thu, 07 Jan 2010 14:41:20 GMT

Hi there,
Do you know what your current IP profile is? You can find this by doing a BT Speedtest.

Re: From Value to Premium- Why did I bother?

jelv — Thu, 07 Jan 2010 14:53:26 GMT

If your peak usage is less than 20GB you'd have done far better to move to Pro!

Re: From Value to Premium- Why did I bother?

Cos2010 — Thu, 07 Jan 2010 15:07:47 GMT

Quote from: Mand
Hi there,
Do you know what your current IP profile is? You can find this by doing a BT Speedtest.

I get to testing please wait and it hangs for a long time?

Re: From Value to Premium- Why did I bother?

Cos2010 — Thu, 07 Jan 2010 15:09:06 GMT

Quote from: jelv
If your peak usage is less than 20GB you'd have done far better to move to Pro!

I moved from a 9.99 service to plusnet as I was an ex customer and knew I would have a solid connection.
I dont want to pay more than £15.99 a month

Re: From Value to Premium- Why did I bother?

Mand — Thu, 07 Jan 2010 16:13:07 GMT

Quote from: Cos2010
I get to testing please wait and it hangs for a long time?

It does hang sometimes but it should return a result.
Failing that, do you know what your router stats are?