https://community.plus.net/t5/Plusnet-Feedback/How-long/m-p/668424#M8184 My fault was logged 13 days ago, and despite 6 phone calls, nothing much has happened as far as I can tell<BR /> Thu, 26 Nov 2009 13:38:01 GMT Arcanum 2009-11-26T13:38:01Z https://community.plus.net/t5/Plusnet-Feedback/How-long/m-p/668422#M8182 I opened a support ticket on Tuesday and still nobody has got back to me?&nbsp; How long should this take????<BR />My ticket ID is 30919516 Thu, 26 Nov 2009 13:19:17 GMT https://community.plus.net/t5/Plusnet-Feedback/How-long/m-p/668422#M8182 MrGareth 2009-11-26T13:19:17Z https://community.plus.net/t5/Plusnet-Feedback/How-long/m-p/668423#M8183 I just checked my current ticket, the last reply took 4 days, and the previous took 3 days !<BR />You could also look at the Plusnet "Customer Support Statistics" at <A href="https://www.plus.net/supportpages.html?a=212">https://www.plus.net/supportpages.html?a=212</A> Thu, 26 Nov 2009 13:31:42 GMT https://community.plus.net/t5/Plusnet-Feedback/How-long/m-p/668423#M8183 Anonymous 2009-11-26T13:31:42Z https://community.plus.net/t5/Plusnet-Feedback/How-long/m-p/668424#M8184 My fault was logged 13 days ago, and despite 6 phone calls, nothing much has happened as far as I can tell<BR /> Thu, 26 Nov 2009 13:38:01 GMT https://community.plus.net/t5/Plusnet-Feedback/How-long/m-p/668424#M8184 Arcanum 2009-11-26T13:38:01Z