topic Re: Plusnatter in Plusnet Feedback

Plusnatter

aliwest — Mon, 25 Jun 2018 20:39:44 GMT

Did anyone else receive an invitation to join Plusnatter only to be bounced out as soon as you tell them your age?

Really fed up of this bunch of clowns, bad connection, email sign in problems during the day and general poor service. Can't wait till my year is up!

Re: Plusnatter

RobPN — Mon, 25 Jun 2018 21:05:02 GMT

To answer your question, I didn't receive an invitation to join Plusnatter, so apart from Googling the word I don't know what you're referring to. I don't believe there is any connection to PlusNet so it seems you have drawn some sort of wrong conclusion.

What age did you give (just so I can try a different one in case I receive an invitation to join)?

Re: Plusnatter

Browni — Mon, 25 Jun 2018 21:10:02 GMT

A quick Google search found this

Plusnatter

Looks pretty Plusnet like to me

Re: Plusnatter

RobPN — Mon, 25 Jun 2018 22:16:48 GMT

You're quite right, so I stand corrected, and apologies to the OP.

However, what I posted was as a result of my own quick Google search which got this result at the top of the list - Plusnatter

Re: Plusnatter

dvorak — Tue, 26 Jun 2018 04:04:50 GMT

Mod;note
Moved to feedback from chat

Re: Plusnatter

Townman — Tue, 26 Jun 2018 08:53:16 GMT

Plusnatter is a Plusnet initiative.

Plusnatter is an invite only research community where we’ll [Plusnet] be having an ongoing conversation with our customers - whether that’s to understand more about who they are and how they use our products and services or to simply get a quick opinion on a new idea.

Re: Plusnatter

RobPN — Tue, 26 Jun 2018 09:59:40 GMT

Just spotted this discussion over on the TBB forum.

Re: Plusnatter

billnotben — Tue, 26 Jun 2018 10:35:33 GMT

Seems par for the course nowadays.

"Customers" are just a resource to be used.

Re: Plusnatter

piersg — Tue, 26 Jun 2018 15:37:46 GMT

I too got an invitation, only to be told that they already had enough people like me once i input my age and gender. I'd always regarded "focus groups" etc as self-serving exercises designed to get the answer that the host wanted, rather than listen to what the participants actually wanted. So no big loss to them or to me.