topic Re: Provide a server on Speedtest.net/Ookla for more accurate results in Plusnet Feedback

Provide a server on Speedtest.net/Ookla for more accurate results

tex — Mon, 25 Jun 2018 06:18:16 GMT

Since it's a very popular speed testing service I would recommend PlusNet add a dedicated host to their pool which we would automatically connect to and find our true speeds since peering would be avoided/minimised.

Re: Provide a server on Speedtest.net/Ookla for more accurate results

RichardB — Mon, 25 Jun 2018 09:34:16 GMT

PN used to host an Ookla speedtest at www.mybroadbandspeed.co.uk.

The server could not cope with the mass take up of FTTC services & gave erratic results.

Looking at www.mybroadbandspeed.co.uk this morning, it looks like PN are only hosting the Ookla front end and offloading the speedtest traffic to other servers.

Moderator's note by Dick (Strat): Links fixed (typo).

Re: Provide a server on Speedtest.net/Ookla for more accurate results

tex — Mon, 25 Jun 2018 09:30:35 GMT

Quite surprising an ISP couldn't handle the traffic. The www.mybroadbandspeed.co.uk website appears down for me too, and PlusNet's documentation says to tests speeds at www.speedtest.btwholesale.com but that doesn't work since Flash is disabled in my browser, just like it is for most Google Chrome users now.

Moderator's note by Dick (Strat): Link fixed.

Re: Provide a server on Speedtest.net/Ookla for more accurate results

ScottStorey — Mon, 25 Jun 2018 10:58:51 GMT

They ask you to use the BT speedtester as the results are available in the BT wholesale back end.

It makes escalating speed faults much easier.

Flash can be enabled per site on Chrome, it gives you a pop up. Or an alternative browser could be used.

Re: Provide a server on Speedtest.net/Ookla for more accurate results

Townman — Mon, 25 Jun 2018 16:37:02 GMT

As you observe many browsers are defective.

BT Wholesale speed tests are an essential part of the diagnostic process - you need to find a functioning web browser. Theses new hip browsers are riddled with deficiencies.

Re: Provide a server on Speedtest.net/Ookla for more accurate results

adamwalker — Mon, 25 Jun 2018 18:25:30 GMT

Thanks for the suggestion on this Tex. - Adam