https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534859#M81304 <B>Moderators Note.</B><BR />Moved to feedback board. Sat, 28 Apr 2018 07:50:21 GMT dvorak 2018-04-28T07:50:21Z https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534853#M81303 <P>Hi</P> <P>&nbsp;</P> <P>I raised a complaint on 22nd April. &nbsp;How long does it take for someone from Plusnet to respond to it?</P> <P>&nbsp;</P> <P>Caro69</P> Sat, 28 Apr 2018 07:31:04 GMT https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534853#M81303 caro69 2018-04-28T07:31:04Z https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534859#M81304 <B>Moderators Note.</B><BR />Moved to feedback board. Sat, 28 Apr 2018 07:50:21 GMT https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534859#M81304 dvorak 2018-04-28T07:50:21Z https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534861#M81305 According to the code of practice <A href="https://www.plus.net/help/legal/complaints-code-of-practice/" target="_blank">https://www.plus.net/help/legal/complaints-code-of-practice/</A> it's 10 working days. Sat, 28 Apr 2018 07:51:02 GMT https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534861#M81305 dvorak 2018-04-28T07:51:02Z https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534965#M81311 <P>Hi there.</P> <P>If you sent a letter in to us it is 10 working days for us to process it and respond.</P> <P>Anything I can help you with though?</P> Sat, 28 Apr 2018 14:29:31 GMT https://community.plus.net/t5/Plusnet-Feedback/How-long-do-Plusnet-take-to-respond-to-a-complaint/m-p/1534965#M81311 Gandalf 2018-04-28T14:29:31Z