topic Re: Plusnet should make a LARGE donation to Sport Relief in Plusnet Feedback

Plusnet should make a LARGE donation to Sport Relief

jelv — Tue, 06 Mar 2018 17:21:36 GMT

Sport Relief are very likely to miss out on a substantial number of donations from Plusnet mobile users because the numbers which will be pushed heavily on the night and in associated programs (see list here) will not work. Some people may realise and pay by other means but many will not. As often donations are often a spur of the moment thing, even if people realise it has failed they may not bother to try other means.

So how about it Plusnet - are you going to do the right thing?

Re: Plusnet should make a LARGE donation to Sport Relief

Browni — Tue, 06 Mar 2018 17:31:36 GMT

Easy for you to say that as you're not a paying customer any more...

Re: Plusnet should make a LARGE donation to Sport Relief

rongtw — Tue, 06 Mar 2018 17:48:27 GMT

I agree with @jelv plusnet should make a donation

And PS Plusnet Joe My lads football team is looking for a new sponsor

Re: Plusnet should make a LARGE donation to Sport Relief

ITWorks — Tue, 06 Mar 2018 19:56:58 GMT

@jelv

PN make it very clear on the legal bit of the mobile page prior to sign up:

Premium texts

Plusnet Mobile does not support premium or short code text services.

Customers should read the relevant information prior to sign up to determine if the service is suitable.

In my view PN offers a "no frills" sim only at a very competitive price.

Your question: short code text

We currently do not support this feature for business reasons, but it is under review for future development. You can find all the number's we do support and charges over at https://www.plus.net/help/legal/mobile-price-guide/.

As it is only a 30 days contract customer can quickly switch to another provider without any high early leaving fees. Or cancel within the first 14 days for a pro-rata refund.

As you say there are other ways to donate, personally I think you are making a "mountain out of a molehill" with this thread.

Re: Plusnet should make a LARGE donation to Sport Relief

Browni — Tue, 06 Mar 2018 19:59:41 GMT

No surprise that @SpendLessTime gave thumbs for the OP, I think he/she/it does that for any post that is negative towards Plusnet.

There are more constructive ways to participate!

Re: Plusnet should make a LARGE donation to Sport Relief

SpendLessTime — Tue, 06 Mar 2018 20:28:48 GMT

I just think Plusnet should enable short codes on mobiles. Plain and simple.

Re: Plusnet should make a LARGE donation to Sport Relief

Browni — Tue, 06 Mar 2018 23:30:56 GMT

Fair comment mate, I understand that one, but the constant thumbs up for anything negative?
If I can spot it I'm sure others have.

Re: Plusnet should make a LARGE donation to Sport Relief

newagetraveller — Thu, 08 Mar 2018 09:43:04 GMT

How is it that a non PN customer is allowed to promote competitors in their posts?

If there isn't a forum rule against it, there should be,

Re: Plusnet should make a LARGE donation to Sport Relief

dvorak — Thu, 08 Mar 2018 09:53:02 GMT

@jelv wrote:

Sport Relief are very likely to miss out on a substantial number of donations from Plusnet mobile users

Can I see your evidence for such a sweeping statement?

I'm sure you have done your research and have the facts and figures to back that up.

Re: Plusnet should make a LARGE donation to Sport Relief

ScottStorey — Mon, 12 Mar 2018 21:03:29 GMT

Plusnet staff do give up a lot of time for free to man a call centre for sport relief. That should cover a large donation?