Sales team LIES.

owdbilko — Tue, 05 Jan 2010 16:06:06 GMT

I was recomended to change Phone and BB to plus net by a friend.
After several enquires to sale team I was Repeatedly assured that there would only be a short interuption in phone & bb service of about 1/2 hour whilstt change was made
My Phone line has now been changed with th promised short break however I am now told it will be around 7 Days before by broadband service is enabled
(i am writing this on friends computer)
I am already regreting change to plusnet and wondering what other lies I have been told about plusnet service.

Re: Sales team LIES.

orbrey — Tue, 05 Jan 2010 16:56:43 GMT

Hi owdbilko,
I'm sorry about the delay and the hassle, but the ticket updates show that we have tried to call you and let you know what is going on. I believe you also talked to one of our agents yesterday who explained what had happened?
Once again sorry for the delay, we'll get you back online as soon as we can.

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Sales team LIES.

Re: Sales team LIES.