topic Re: New Service Status System in Plusnet Feedback

New Service Status System

Oldjim — Tue, 20 Feb 2018 09:53:30 GMT

https://community.plus.net/t5/Community-Announcements/Service-Status-Changes/m-p/1516144#M8438

I note that there is no system for generating an email or RSS Feed - this is a serious omission - will it be linked to the Usertools or will this come later

Re: New Service Status System

MauriceC — Tue, 20 Feb 2018 18:54:39 GMT

Superuser citation

This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).

I've added this post to a feedback topic in the SU space @Oldjim it does seem quite logical to continue this facility, though the new GDPR requirements may complicate the email option.

Will it be added to Usertools? IMHO highly unlikely.

Re: New Service Status System

JonoH — Wed, 21 Feb 2018 08:58:07 GMT

@Oldjim wrote:

https://community.plus.net/t5/Community-Announcements/Service-Status-Changes/m-p/1516144#M8438

I note that there is no system for generating an email or RSS Feed - this is a serious omission -

Good shout, I'll add it to the list

will it be linked to the Usertools or will this come later

There are no plans to link Usertools.

Re: New Service Status System

Jaggies — Thu, 22 Feb 2018 22:25:58 GMT

Are there also plans to continue posting to the Service Status newsgroup when something is impacted?

Re: New Service Status System

JonoH — Fri, 23 Feb 2018 08:17:33 GMT

The tool doesn't post on the newsgroups unfortunately.

Re: New Service Status System

Oldjim — Fri, 23 Feb 2018 09:40:29 GMT

who are you calling a tool

Re: New Service Status System

Jaggies — Sun, 25 Feb 2018 16:56:53 GMT

Does that preclude someone from manually posting?

Newsgroups are the second thing I look at online, after email. Forums are a distant 3rd!

Re: New Service Status System

JonoH — Mon, 26 Feb 2018 09:22:55 GMT

We won't be posting in newsgroups, Sorry

Re: New Service Status System

JayG — Tue, 27 Feb 2018 16:35:45 GMT

Clicking on the 'check status' button on the Help and Support page just returns a blank page (as it did yesterday.)

What, if anything, am I doing wrong?

Re: New Service Status System

ScottStorey — Tue, 27 Feb 2018 16:51:04 GMT

Should probably also make sure only production code goes live rather than star wars quotes.

<div hidden="">I have the high-ground</div>

Re: New Service Status System

Jaggies — Tue, 27 Feb 2018 21:44:04 GMT

Disappointing... 😞

Re: New Service Status System

Townman — Wed, 28 Feb 2018 10:34:21 GMT

@JayG - just tried it and it is working (at least for me) are you still having difficulty? Which browser are you using?

@ScottStorey - how on earth did you find that one?

Re: New Service Status System

JayG — Wed, 28 Feb 2018 10:58:06 GMT

@Townman: IE11 on Win7 PC - still loads blank page.

Loads correctly using Chrome.

Re: New Service Status System

JonoH — Wed, 28 Feb 2018 11:09:46 GMT

Same for me @JayG I'll raise it now.

Re: New Service Status System

Townman — Wed, 28 Feb 2018 11:26:27 GMT

@JayG,

Thank you for clarifying ... same with IE11 on Win10.