topic ERROR: The account has no invoice in Failed Billing in Plusnet Feedback

ERROR: The account has no invoice in Failed Billing

zahruja44 — Sat, 11 Nov 2017 11:52:12 GMT

This is what I recieve when I try and visit certain sites:

https://i.imgur.com/Kysi5KC.png

https://i.imgur.com/W418okW.png

I'm guessing my browsing access has been restricted, but usually I would be given an option to acknowledge & continue browsing until I do pay, but I haven't?

I have tried the 'fixes' (resetting my router to connect to a new ip, turning off the router for 65 minutes, disabling/enabling my account) and none have seemed to work

Re: ERROR: The account has no invoice in Failed Billing

notmyname — Sat, 11 Nov 2017 12:50:10 GMT

Have you paid your bill?

Re: ERROR: The account has no invoice in Failed Billing

rongtw — Sat, 11 Nov 2017 14:23:21 GMT

Unfortunately , you are not alone Plausnet say its a known Bug still awaiting a fix

https://community.plus.net/t5/My-Account-Billing/ERROR-The-account-has-no-invoice-in-failed-billing/td-p/1490266

https://community.plus.net/t5/My-Account-Billing/http-failed-billing-plus-net-apps-payment-failed/td-p/1471837

https://community.plus.net/t5/My-Account-Billing/7-days-of-nothing-but-failed-billing-plus-net-apps-payment/td-p/1489576