https://community.plus.net/t5/Plusnet-Feedback/Account-security/m-p/1483407#M79270 <P>The part that really gets up my nose is that they phone you up, then ask you for the phone number..weird.&nbsp;&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@1A674F406F624C53493C0E67F5F13F49/images/emoticons/idiot2.gif" alt="Crazy2" title="Crazy2" /></P> Wed, 11 Oct 2017 18:08:08 GMT Pete11 2017-10-11T18:08:08Z https://community.plus.net/t5/Plusnet-Feedback/Account-security/m-p/1483388#M79269 <P><SPAN class=" UFICommentActorAndBody"><SPAN><SPAN class="UFICommentBody">Just had a phone call from plusnet asking if I was happy with my broadband. Nothing strange in that except they wanted me to tell them my phone number, user name, address and postcode, plus the first 2 characters of my password. REALLY? It was a genuine plusnet agent - she emailed to confirm she was, but who in their right mind is going to give out even a few characters of their password?</SPAN></SPAN></SPAN></P> <P><SPAN class=" UFICommentActorAndBody"><SPAN><SPAN class="UFICommentBody">To my knowledge, every site that offers security and anti fraud advice says never to reveal passwords. I did question this on the plusnet facebook page, but got a generic "we have to follow data protection rules" answer</SPAN></SPAN></SPAN></P> Wed, 11 Oct 2017 17:13:55 GMT https://community.plus.net/t5/Plusnet-Feedback/Account-security/m-p/1483388#M79269 JayTee 2017-10-11T17:13:55Z https://community.plus.net/t5/Plusnet-Feedback/Account-security/m-p/1483407#M79270 <P>The part that really gets up my nose is that they phone you up, then ask you for the phone number..weird.&nbsp;&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@1A674F406F624C53493C0E67F5F13F49/images/emoticons/idiot2.gif" alt="Crazy2" title="Crazy2" /></P> Wed, 11 Oct 2017 18:08:08 GMT https://community.plus.net/t5/Plusnet-Feedback/Account-security/m-p/1483407#M79270 Pete11 2017-10-11T18:08:08Z