topic Re: When are Plusnet going to stop charging for Caller Display in Plusnet Feedback

When are Plusnet going to stop charging for Caller Display

Oldjim — Tue, 19 Sep 2017 14:31:14 GMT

https://www.thinkbroadband.com/news/7826-ofcom-moves-to-ban-charging-for-caller-display-options-in-2018

Ofcom has announced that from 1st October 2018 (not this October but a year away) providers will not be allowed to charge for caller display. This is one of a number of changes intended to protect consumers and the removal of one of those charges that has been known to catch people out people will largely be happy, though it might just be that the revenue some operators raised from caller display options will be spread between their full range of customers, the downside being it might increase the line rental component for those taking a DSL service but never plug a phone in so caller id is irrelevant.

From the same link how can Plusnet do this

Providers will be required to identify and block calls with an invalid or non-diallable number

Extend to broadband services the requirement for providers to offer disabled users access to priority fault repair, 3rd party bill management and accessible bills.

Re: When are Plusnet going to stop charging for Caller Display

rongtw — Tue, 19 Sep 2017 14:32:46 GMT

This bit sounds interesting ,,

Extend to broadband services the requirement for providers to offer disabled users access to priority fault repair, 3rd party bill management and accessible bills.

Re: When are Plusnet going to stop charging for Caller Display

Alex — Tue, 19 Sep 2017 15:08:51 GMT

As with any company, the charges will be moved elsewhere to get around it.
I wonder if the EU roaming rule has caused line rental to increase.

Re: When are Plusnet going to stop charging for Caller Display

Oldjim — Tue, 19 Sep 2017 15:12:45 GMT

Since the Roaming Rule is specific for Mobiles I don't see why it should

Re: When are Plusnet going to stop charging for Caller Display

Alex — Tue, 19 Sep 2017 15:14:51 GMT

True, but since PlusNet and BT offer a mobile service it might.