https://community.plus.net/t5/Plusnet-Feedback/delayed/m-p/1457707#M77722 <P>This is by far one of the worst services I have ever received.&nbsp;</P> <P>&nbsp;</P> <P>My service was due to be activated on 12/7 but there was no activation.</P> <P>on 13/7 I contacted Plusnet on chat and I was told It will be activated "today" and they assured me that it will, I waited until 12 midnight and there was nothing.&nbsp;</P> <P>Contacted on 14/7, I was informed that the agent I spoke to did not give me the correct information and that the activation will be "today", then proceeded to wait until 9PM and still nothing, I knew that they close at 10PM so I contacted them again and to my surprise I was informed that there are delays and that my service will not go online today.&nbsp;</P> <P>I was not informed about the delay and had to contact them to know about it, I was not given how long the delay will take and I was given false information on 2 days.&nbsp;</P> <P>Absolutely terrible service, I have literally placed the order over a month ago and still with no service.</P> Fri, 14 Jul 2017 20:43:16 GMT skblue 2017-07-14T20:43:16Z https://community.plus.net/t5/Plusnet-Feedback/delayed/m-p/1457707#M77722 <P>This is by far one of the worst services I have ever received.&nbsp;</P> <P>&nbsp;</P> <P>My service was due to be activated on 12/7 but there was no activation.</P> <P>on 13/7 I contacted Plusnet on chat and I was told It will be activated "today" and they assured me that it will, I waited until 12 midnight and there was nothing.&nbsp;</P> <P>Contacted on 14/7, I was informed that the agent I spoke to did not give me the correct information and that the activation will be "today", then proceeded to wait until 9PM and still nothing, I knew that they close at 10PM so I contacted them again and to my surprise I was informed that there are delays and that my service will not go online today.&nbsp;</P> <P>I was not informed about the delay and had to contact them to know about it, I was not given how long the delay will take and I was given false information on 2 days.&nbsp;</P> <P>Absolutely terrible service, I have literally placed the order over a month ago and still with no service.</P> Fri, 14 Jul 2017 20:43:16 GMT https://community.plus.net/t5/Plusnet-Feedback/delayed/m-p/1457707#M77722 skblue 2017-07-14T20:43:16Z https://community.plus.net/t5/Plusnet-Feedback/delayed/m-p/1458268#M77746 <P>Sorry about the delays you've had with the order.</P> <P>The cause of this is faulty ports in the fibre cabinet which means our suppliers can't get your connection up and running.</P> <P>Our suppliers are investigating this and we'll update you when we know more.</P> Mon, 17 Jul 2017 08:31:52 GMT https://community.plus.net/t5/Plusnet-Feedback/delayed/m-p/1458268#M77746 MatthewWheeler 2017-07-17T08:31:52Z