topic Re: Thank you PC at Plusnet! in Plusnet Feedback

Thank you PC at Plusnet!

Browni — Mon, 17 Apr 2017 22:28:41 GMT

On Saturday I attracted the unwanted attention of DLM and my Plusnet line speed was reduced somewhat.

When the synch speed was back to normal that later evening I raised a ticket to get the line speed increased back to normal expecting somebody to look at it on Tuesday at the earliest.

I was rather surprised to receive an email on this Bank Holiday Monday from PC letting me know it had been dealt with!

Cheers PC

Re: Thank you PC at Plusnet!

Anoush — Tue, 18 Apr 2017 07:39:03 GMT

Thanks for the positive feedback, Browni!

I'll make sure your kind words are passed on.

Re: Thank you PC at Plusnet!

ejs — Tue, 18 Apr 2017 15:31:51 GMT

Surely the Plusnet Current Line speed should be updated automatically in about the same amount of time if not less?