topic Been forced to waste over two hours of my life on hold in the last couple of weeks, thanks Plusnet in Plusnet Feedback

Utterly Appalling excuse for Service, again...

jamessc — Mon, 30 Jan 2017 19:16:31 GMT

Still waiting on hold with yet another neverending call to customer 'service'.

Utterly disgraceful, inexcusable, and pathetic.

jamessc — Mon, 30 Jan 2017 19:53:51 GMT

There has got to be a better way, some means to force this company to actually do something about the shameful excuse for service they 'provide'.

Mav — Mon, 30 Jan 2017 20:05:21 GMT

Moderator's note by Mike (Mav)

Topics merged

Anon — Wed, 01 Feb 2017 12:09:28 GMT

They are so bad they don't even bother apologising on here to you for their desperately bad service when you bring it to their attention.

Trouble is they would spend all their time apologising looking at these boards.

JonoH — Wed, 01 Feb 2017 14:21:57 GMT

Hi @jamessc, Sorry you're having issues getting through, have you managed to speak to someone? is the problem resolved? If not maybe we can help.

Anon — Wed, 01 Feb 2017 15:32:05 GMT

They are fast as lightening, this thread has only been open since Monday, but reply within 2 hours of my comments. LOL.