topic Referral Email in Plusnet Feedback

Referral Email

KevinG — Wed, 04 Jan 2017 18:36:58 GMT

I just sent someone a referral email. Quite apart from the fact that the text makes no mention of how to enter a referral during signup and does not give them my user name so that they can do it manually (fortunately I put it in the optional text myself), it also contains the text "Just ask your current provider for a MAC key and place an order with us online." This is obviously well out of date and I suggest you change it to avoid confusion.

Edit: I've just noticed the link in the email does contain "intReferrerID=nnnnnnnn" on the end of it but I'd want convincing that this actually worked as it just takes you to www.plus.net.

Re: Referral Email

Pettitto — Wed, 24 May 2017 22:25:06 GMT

Hey KevinG,

Sorry for the overdue reply to this, only just spotted it!

Would you mind dropping me the contents of the e-mail (if you still have it somewhere) to me in a DM and I'll get that looked at.

Re: Referral Email

KevinG — Thu, 29 Jun 2017 10:11:04 GMT

Hi Chris, I've only just spotted this too! Don't worry about it, it was a long time ago now but hopefully you've at least fixed the bit about the MAC key by now.

Kevin