https://community.plus.net/t5/Plusnet-Feedback/Engineer-never-turned-up/m-p/1395259#M74975 <P>Engineer was supposed to come on the 30/11 but never showed up. I have left it this long to see if they would send me an email to tell me what is going on but I haven't received anything. the router never arrived either and our contract with virgin ends this month which will leave us with no Internet over Christmas unless something is done.&nbsp;</P> Tue, 13 Dec 2016 19:21:26 GMT rhade97 2016-12-13T19:21:26Z https://community.plus.net/t5/Plusnet-Feedback/Engineer-never-turned-up/m-p/1395259#M74975 <P>Engineer was supposed to come on the 30/11 but never showed up. I have left it this long to see if they would send me an email to tell me what is going on but I haven't received anything. the router never arrived either and our contract with virgin ends this month which will leave us with no Internet over Christmas unless something is done.&nbsp;</P> Tue, 13 Dec 2016 19:21:26 GMT https://community.plus.net/t5/Plusnet-Feedback/Engineer-never-turned-up/m-p/1395259#M74975 rhade97 2016-12-13T19:21:26Z https://community.plus.net/t5/Plusnet-Feedback/Engineer-never-turned-up/m-p/1395464#M74983 <P>Sorry for the issues with your order. I've just taken a look and can't actually find any orders in place. I've asked our provisioning team to take a further look and see what's happening.</P> Wed, 14 Dec 2016 11:05:59 GMT https://community.plus.net/t5/Plusnet-Feedback/Engineer-never-turned-up/m-p/1395464#M74983 Chris 2016-12-14T11:05:59Z https://community.plus.net/t5/Plusnet-Feedback/Engineer-never-turned-up/m-p/1395683#M74988 <P>I received an email confirming the appointment time and the money has been taken out of my bank account so the order should have been placed.</P> Wed, 14 Dec 2016 18:14:57 GMT https://community.plus.net/t5/Plusnet-Feedback/Engineer-never-turned-up/m-p/1395683#M74988 rhade97 2016-12-14T18:14:57Z