Broadband

Squib — Sun, 04 Dec 2016 11:52:35 GMT

My phone line is noisy and is over 1 thousand metres from cabinet ,why have I been sold fibre broadband?

Re: Broadband

Oldjim — Sun, 04 Dec 2016 12:15:26 GMT

At over a 1000 metres to the cab fibre is still viable http://www.thinkbroadband.com/guide/fibre-broadband.html

The fact that you have a noisy line isn't something which would be known as part of the ordering process and in any case the noise source may not be between you and the cab

Have you reported a voice fault (noisy line) as that is the first step to getting it sorted

Have you checked the forecast speeds here http://www.dslchecker.bt.com/

EDIT

I just saw that you had another thread running so the above is only partly relevant https://community.plus.net/t5/Fibre-Broadband/Broadband-speed/m-p/1392017#U1392017

Re: Broadband

MattyC — Mon, 05 Dec 2016 12:37:25 GMT

My colleague has picked up the other thread in question.

topic Re: Broadband in Plusnet Feedback

Broadband

Re: Broadband

Re: Broadband