topic Re: Service Status Link Broken in Plusnet Feedback

Service Status Link Broken

quelquod — Sat, 03 Dec 2016 18:44:12 GMT

The Service Status link on the main site has been broken for days. Help&Support even comes up with a popup saying that there are Webmail problems, but the link crashes out too. That's where people normally go for the Service Status rather than this forum. Come on PN - you're not doing well for a tecchy company!

I've reported this already but it's still not been fixed.

Re: Service Status Link Broken

ejs — Sat, 03 Dec 2016 19:05:20 GMT

It seems to be working fine for me.

Re: Service Status Link Broken

Browni — Sat, 03 Dec 2016 19:17:02 GMT

It was mentioned on here a day or two ago and seems to be browser specific.

It's working fine for me using Edge.

eta: Just tried Pale Moon x64 and no problems with that either.

Re: Service Status Link Broken

Mav — Sat, 03 Dec 2016 19:24:05 GMT

A no go in FF 50.0.2 but fine in IE 11

Re: Service Status Link Broken

quelquod — Sat, 03 Dec 2016 19:56:38 GMT

Doesn't work for me in IE11 or Safari.

Re: Service Status Link Broken

rongtw — Sun, 04 Dec 2016 07:09:10 GMT

Still not working

Re: Service Status Link Broken

Mustrum — Sun, 04 Dec 2016 11:17:13 GMT

Works fine for me on Safari

Re: Service Status Link Broken

jab1 — Sun, 04 Dec 2016 12:27:03 GMT

Have a look at this thread:-

https://community.plus.net/t5/Everything-else/Status-Page/m-p/1391250#U1391250

Re: Service Status Link Broken

Mayfly — Sun, 04 Dec 2016 18:08:16 GMT

I still can't open it using the suggestions in the above thread and using chrome on my laptop.

Re: Service Status Link Broken

spraxyt — Sun, 04 Dec 2016 19:44:45 GMT

Have you tried http://portal.plus.net/supportpages.html?a=2 ? That works for me using FF 50.0.2 on W10 Pro.

Re: Service Status Link Broken

RichardB — Mon, 05 Dec 2016 11:19:33 GMT

Service status link located at https://www.plus.net/help/ is broken using Firefox 45.5.1 (an Extended Support Release)

Screen shot attached.

spaxyt's direct link works OK

Richard

Re: Service Status Link Broken

gofaster — Mon, 05 Dec 2016 11:41:18 GMT

And if you can finally get through to the email service status page, it refers you to a goo.gl link that isn't a link. Ah, bless! Can someone send them on a basic Web course?

Re: Service Status Link Broken

MatthewWheeler — Mon, 05 Dec 2016 12:36:56 GMT

I'm just looking into this.