topic Re: New board for PlusNet Mobile in Plusnet Feedback

New board for PlusNet Mobile

drj — Tue, 22 Nov 2016 18:27:03 GMT

May I suggest a new board (i.e. topic grouping) is set up for Plusnet Mobile?

Re: New board for PlusNet Mobile

jaread83 — Wed, 23 Nov 2016 10:44:13 GMT

A new board will appear on the community when Plusnet Mobile is launched.

Re: New board for PlusNet Mobile

drj — Wed, 23 Nov 2016 19:41:26 GMT

With respect, people are already talking on her about PlusNet Mobile, so it's already overdue. Why not create it now? What is achieved by waiting until next week?

Re: New board for PlusNet Mobile

jaread83 — Fri, 25 Nov 2016 09:25:19 GMT

I'm afraid it isn't my decision to make. I can certainly enquire about it though and see if we can get the board to be visible and ready.

Re: New board for PlusNet Mobile

quelquod — Sun, 27 Nov 2016 19:48:06 GMT

I see your signature says "Have an idea or suggestion that will improve the community? Create a new topic on our Community Feedback board to start a discussion about your idea." You might want to reconsider the value of that.

Re: New board for PlusNet Mobile

jaread83 — Mon, 28 Nov 2016 08:58:26 GMT

Because support agents will not be able to answer questions until tomorrow, a decision has been made to not open the mobile board until the day of the launch of Plusnet Mobile.

Re: New board for PlusNet Mobile

jelv — Mon, 28 Nov 2016 09:36:28 GMT

Will you be moving the topics relating to Plusnet Mobile in to the new board when it is made public?

Re: New board for PlusNet Mobile

chenks76 — Mon, 28 Nov 2016 09:42:47 GMT

@jaread83 wrote:

Because support agents will not be able to answer questions until tomorrow, a decision has been made to not open the mobile board until the day of the launch of Plusnet Mobile.

since when did support agents answers questions on the forum?

Re: New board for PlusNet Mobile

jaread83 — Mon, 28 Nov 2016 09:45:49 GMT

@jelv wrote:

Will you be moving the topics relating to Plusnet Mobile in to the new board when it is made public?

I don't see why not @jelv

I will ask the mods to move any existing threads when the board has been enabled.

Re: New board for PlusNet Mobile

custos — Mon, 28 Nov 2016 18:48:26 GMT

I just hope that from tomorrow full details will be available, in particular the costs outside of the bundle, and that these will be provided in an easy to understand format.

Re: New board for PlusNet Mobile

jaread83 — Tue, 29 Nov 2016 00:36:51 GMT

The new board for mobile has just been put live.

https://community.plus.net/t5/Mobile/bd-p/Mobile

Thanks for your patience.

Re: New board for PlusNet Mobile

Mav — Tue, 29 Nov 2016 03:31:45 GMT

Thread now locked.

Please use the new Mobile forum.