topic Plusnet retention any good ? in Plusnet Feedback

Plusnet retention any good ?

aafzal — Tue, 25 Oct 2016 22:23:16 GMT

Broadband deal expiring in 2 weeks time and wondering if plusnet offer better deal to stay me as a customer.

Got offer from sky fibre 38mbps for 12 months for £1 a month and line rental as £17.40. i have been with them in the past thats why getting this deal. Curious if plusnet will match it.

Cheers

Re: Plusnet retention any good ?

shutter — Tue, 25 Oct 2016 22:58:54 GMT

My deal with the Post Office for Phone line, was expring, so I contact PN, to see if they could match the P.O. renewable for another year... guy on chat said no... as the Post Office was a really cheap deal.... he then proposed a new deal for me,. as I already have PN bb.... gave me a really good deal, would have been silly to have refused it.. !

Get on Live chat.. and see what they offer you...... worth a try ... as you already have an offer from Sky on the table...

Re: Plusnet retention any good ?

HarryB — Wed, 26 Oct 2016 08:58:10 GMT

Hi @aafzal, while I unfortunately can't guarantee we'll be able to match the offer you've had from Sky, it would be best to discuss this with our Customer Options Team on 0800 013 2632 to see what they can offer you.