topic Re: New User in Plusnet Feedback

New User

foxleybob — Mon, 24 Oct 2016 13:00:39 GMT

Blimey, I've not been with you guys long, and all's well at the moment.

But after reading this , I'm dreading it going t*ts up.

The main reason for signing wit Plusnet, was reading how good your customer service was (must've been old reviews)

So crossing my fingers (and toes)

I'm sure if prospective newbies read this, they'll shy away.

Moderator's note by Dick (Strat) Post split off to more appropriate board and retitled.

rongtw — Mon, 24 Oct 2016 12:59:37 GMT

PlusNet were Once the Better ISP for Support , Unfortunately Present management have decided that Quantity is better than QUALITY

MattyC — Mon, 24 Oct 2016 14:47:47 GMT

That thread does make for a poor experience. Let us know if you have any problems at all regarding your connection and I'll be sure to investigate.

198kHz — Mon, 24 Oct 2016 18:55:17 GMT

There are many here among us
Who feel that PN is but a joke

But we remember what it used to be.

I'm not alone, I'm sure, in hanging on for the present and seeing what happens if and when I get a problem.