https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/m-p/1377335#M73965 <P>this sounds about right &nbsp; <FONT color="#3366FF">"<SPAN>consumers are less understanding of organisations that do not make it easy to get in touch."</SPAN></FONT></P> Sat, 15 Oct 2016 12:53:45 GMT rongtw 2016-10-15T12:53:45Z https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/m-p/1377300#M73959 <P><A href="http://www.bbc.co.uk/news/business-37655738" target="_blank">http://www.bbc.co.uk/news/business-37655738</A></P> Sat, 15 Oct 2016 10:42:20 GMT https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/m-p/1377300#M73959 jelv 2016-10-15T10:42:20Z https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/m-p/1377335#M73965 <P>this sounds about right &nbsp; <FONT color="#3366FF">"<SPAN>consumers are less understanding of organisations that do not make it easy to get in touch."</SPAN></FONT></P> Sat, 15 Oct 2016 12:53:45 GMT https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/m-p/1377335#M73965 rongtw 2016-10-15T12:53:45Z https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/m-p/1377342#M73966 <P>"but some organisations make the experience needlessly annoying through objectionable messages and music"</P> <P>Listening to endless repetitions of "Don't you want me baby" was more than annoying for me while waiting for plusnet to answer.</P> Sat, 15 Oct 2016 13:51:12 GMT https://community.plus.net/t5/Plusnet-Feedback/Plusnet-take-note/m-p/1377342#M73966 billnotben 2016-10-15T13:51:12Z