Positive experience feedback

Instantdiver — Sat, 15 Oct 2016 08:36:56 GMT

I switched my phone & ADSL from BT to Plusnet this week.

All in all a positive experience. I was kept informed all of the way, received the router in time, was disconnected by BT a day before I was due connection but managed to get Plusnet to bring the activation forward so I was only without connection for a few hours. Early days but connection is good & speed higer than with BT (?? go figure).

Only downside is the router settings page wasnt working correctly (though working ok), may have needed a reset but I switched to my old homehub instead.

So with the cashback & 18 months free deal I'm more than happy. Bonus is the member center is more user friendly than BT's so actually usable & this forum is great for support. Long may it continue.

Thanks Plusnet!

Re: Positive experience feedback

Anoush — Sat, 15 Oct 2016 10:58:02 GMT

Thanks for posting up your good experience, I'm glad to hear that we've done you proud. Any issues (hopefully none) or queries, you know where to find us.

topic Re: Positive experience feedback in Plusnet Feedback

Positive experience feedback

Re: Positive experience feedback