topic Upload speed estimate on 40/2 needs fixing in Plusnet Feedback

Upload speed estimate on 40/2 needs fixing

Oldjim — Sat, 15 Oct 2016 10:48:11 GMT

Pic from another thread https://community.plus.net/t5/Fibre-Broadband/Upload-speed-cap/m-p/1377291#U1377291

Re: Upload speed estimate on 40/2 needs fixing

Browni — Sat, 15 Oct 2016 11:22:01 GMT

Are you sure @Oldjim?

The contract appears to have been running for around 15 months so it is feasible that 40/10 was still being sold/advertised then.

Re: Upload speed estimate on 40/2 needs fixing

Oldjim — Sat, 15 Oct 2016 11:45:18 GMT

No I am not but I thought that 40/10 was withdrawn before that (June 2014) and even 40/20 (now 55/10) was withdrawn on June 17th 2015 so 16 months ago and from the screen cap (difference between the download figures) he can't be on 55/10

Re: Upload speed estimate on 40/2 needs fixing

MauriceC — Sat, 15 Oct 2016 18:10:20 GMT

If this detail is held and visible as part of the customer's account details - does it become part of the contract?