topic Re: Inclusive calls in Plusnet Feedback

Inclusive calls

MikeE — Thu, 19 Nov 2009 13:49:28 GMT

I welcome the recent introduction of 0870/0845 calls to the inclusive calls packages - which brings PN into line with other providers.
So how about matching the Post Office offering and including free calls to mobiles?
And/or matching Talk Talk and including all local calls?

Re: Inclusive calls

Anotherone — Thu, 19 Nov 2009 15:40:25 GMT

Yes, and they'll put the connection fee up again and the cost per minute of chargeable calls to cover it just like BT.
NO thanks!!

Re: Inclusive calls

MikeE — Thu, 19 Nov 2009 22:56:20 GMT

There's no connection fee for inclusive calls.
And if local / mobile calls were inclusive, you'd not be making chargeable calls. Or that is to say, I wouldn't!

Re:Inclusive calls

Mand — Fri, 20 Nov 2009 10:18:42 GMT

We've looked at including mobile calls before, and it just doesn't add up. On our Anytime product you get 25% off all mobile calls though, at any time of day.
We do include local calls, though the times at which they're included depend on your product.

Re: Inclusive calls

Anotherone — Sat, 21 Nov 2009 13:46:08 GMT

Quote from: MikeE
There's no connection fee for inclusive calls.
And if local / mobile calls were inclusive, you'd not be making chargeable calls. Or that is to say, I wouldn't!

I am well aware of the fact that there is no connection fee on inclusive calls
You might be on the Anytime package, fine if you make that many calls, but I don't and I'm on Evening & Weekends as are a lot of people.
Telco's don't give things away, they are in it to make a profit, and they will make up for it elsewhere whether it be Line Rental, connections fees, no free Caller ID, etc. etc. - so if you are a low user your base costs go up, and that means me and many others are subsidising your high call rates - as I said - no thanks.