https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369322#M73338 <P>I was waiting on Chat a couple of months ago; the number in the queue stayed the same for nearly 15 minutes before I gave up - I assumed that the system had "frozen" in some way</P> Mon, 19 Sep 2016 10:41:27 GMT davidj66 2016-09-19T10:41:27Z https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369289#M73334 <P>How does this happen?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chat queue.jpg" style="width: 558px;"><img src="https://community.plus.net/t5/image/serverpage/image-id/2864i8C266D263546E551/image-size/large?v=v2&amp;px=999" role="button" title="Chat queue.jpg" alt="Chat queue.jpg" /></span></P> Mon, 19 Sep 2016 09:24:30 GMT https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369289#M73334 jelv 2016-09-19T09:24:30Z https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369302#M73335 <P>Mmm, that is odd. Just a thought, but could it be that a business customer took priority?</P> Mon, 19 Sep 2016 09:43:12 GMT https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369302#M73335 Anonymous 2016-09-19T09:43:12Z https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369306#M73337 <P>I have seen a few posts where people have said the waiting numbers go UP not down .</P> <P>Is Chat run by Lithium <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@BE9A8573C41874B96D816FF97C833900/images/emoticons/2funny.gif" alt="Funny" title="Funny" /></P> Mon, 19 Sep 2016 09:48:57 GMT https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369306#M73337 rongtw 2016-09-19T09:48:57Z https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369322#M73338 <P>I was waiting on Chat a couple of months ago; the number in the queue stayed the same for nearly 15 minutes before I gave up - I assumed that the system had "frozen" in some way</P> Mon, 19 Sep 2016 10:41:27 GMT https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369322#M73338 davidj66 2016-09-19T10:41:27Z https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369668#M73367 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/161">@jelv</a>&nbsp;They seen your ip and thought .... omg its jelv he knows more about this company than i do ... ill pass him onto someone else&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@BE9A8573C41874B96D816FF97C833900/images/emoticons/2funny.gif" alt="Funny" title="Funny" /></P> Tue, 20 Sep 2016 11:14:57 GMT https://community.plus.net/t5/Plusnet-Feedback/Chat-how-can-your-place-in-the-queue-increase/m-p/1369668#M73367 St3 2016-09-20T11:14:57Z