topic Re: Slow Speeds and Other Issues in Plusnet Feedback

Slow Speeds and Other Issues

Excalibre68 — Wed, 14 Sep 2016 12:54:35 GMT

Hi All,

Just happened on a post from Underground ISP Inside Informer:-

Interesting read about how PlusNet and others have been for months suffering from major network congestion which is why PlusNet expanded their network earlier last month but all that achieved only exacerbated the issues and according to reports are secretly capping some of their 80Mbs packages to alleviate the problem because local FTTC cabs are running over and above recommended specs.

The simple truth is too many people are being connected to FTTC cab nodes which is saturating the network and causing congestion and PlusNets quick fix is to screw a few people over by capping their 80Mbs package to around the 50Mbs Band without telling them and still charging it's customers for the 80Mbs package.

Another post also confirmed PlusNets Traffic Shaping was poorly implemented and causes more problems than it solves.

Interesting Read.

PS. I can't post a link to the above info because PlusNet mods would remove this post.

Happy slow slow slow surfing people lol

Re: Slow Speeds and Other Issues

jelv — Wed, 14 Sep 2016 13:04:13 GMT

I'd be very surprised if the moderators removed the link! If they did it would just be to remove the link and not delete the post.

Re: Slow Speeds and Other Issues

Anonymous — Wed, 14 Sep 2016 13:04:22 GMT

@Excalibre68 - What makes you think they'd remove the link, they don't work for PN. Even then you could provide enough information to allow interested user actually find the article for themselves.

Re: Slow Speeds and Other Issues

JHunter — Wed, 14 Sep 2016 13:10:33 GMT

Any hints at what might be used for a fruitful Google search?

Re: Slow Speeds and Other Issues

198kHz — Wed, 14 Sep 2016 13:11:04 GMT

Plusnet might fairly be accused of many things, but censoring the forum isn't one of them.

Re: Slow Speeds and Other Issues

rongtw — Wed, 14 Sep 2016 13:21:16 GMT

PN will obviously Deny everything

Re: Slow Speeds and Other Issues

JHunter — Wed, 14 Sep 2016 13:29:26 GMT

That's not true!

They'll say BT Openreach hacked into the board and deleted the link and that they are doing nothing to investigate the issue.

Re: Slow Speeds and Other Issues

Excalibre68 — Wed, 14 Sep 2016 14:09:25 GMT

Hi Guys and Girls,

I'm Trying to find the link for the original post I found on IRC and will indeed post it here ASAP.

Guess what ! I had my post shelved yet again under feedback clearly showing you peps that mods here clearly do work for PN and don't want this post at the top of their Fibre forum.

This post is information on their Fibre Broadband Problems and should rightfully have been left under Fibre Broadband.

So if I do post the link don't be surprised if it gets canned the same way this post did and filed under Blocked PlusNet Employees Toilets.

Re: Slow Speeds and Other Issues

ocean2911 — Wed, 14 Sep 2016 15:38:06 GMT

How can Which recommend Plusnet they are making Sky look professional 3x40 minute calls to hear same waffle 10 months and counting to leave them.

Re: Slow Speeds and Other Issues

Excalibre68 — Wed, 14 Sep 2016 15:50:41 GMT

I totally agree, I moved from Sky to PlusNet 16 months ago thinking "Great, no more foreign call centres or CS reps who's 1st language isn't English"

But guess what, even though I found it problematic with the language barrier at least they managed to fix any issues I had.

PlusNet just ignore you until your head explodes or you die from old age lol

Re: Slow Speeds and Other Issues

Excalibre68 — Thu, 15 Sep 2016 02:59:23 GMT

As promised link to blog below :-

http://theuii.co.uk

The Underground Inside Informer

Moderator's note by Mike (Mav): Derogatory comment removed as per Forum rules

Re: Slow Speeds and Other Issues

Martin4 — Thu, 15 Sep 2016 07:30:21 GMT

@Excalibre68

If that was the case why would Plusnet recently have increased all the 40Mb/s customers to 52Mb/s? Doesn't make sense to me.

Re: Slow Speeds and Other Issues

dnpark38 — Thu, 15 Sep 2016 07:48:54 GMT

Might not have been many of us as most will not get the 40 anyway.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules

Re: Slow Speeds and Other Issues

bobpullen — Thu, 15 Sep 2016 08:08:32 GMT

@Excalibre68 wrote:
Interesting read about how PlusNet and others have been for months suffering from major network congestion which is why PlusNet expanded their network earlier last month but all that achieved only exacerbated the issues...

The current packet loss issues that are being investigated are nothing to do with congestion. We've plenty of capacity to cater for demand.

... and according to reports are secretly capping some of their 80Mbs packages to alleviate the problem because local FTTC cabs are running over and above recommended specs.

Complete nonsense.

The simple truth is too many people are being connected to FTTC cab nodes which is saturating the network and causing congestion and PlusNets quick fix is to screw a few people over by capping their 80Mbs package to around the 50Mbs Band without telling them and still charging it's customers for the 80Mbs package.

As above.

Another post also confirmed PlusNets Traffic Shaping was poorly implemented and causes more problems than it solves.

If that's from the same source as the above two claims then I'd cast a huge veil of doubt over such accusations

Re: Slow Speeds and Other Issues

bobpullen — Thu, 15 Sep 2016 08:07:49 GMT

@Excalibre68 wrote:

As promised link to blog below :-

http://theuii.co.uk

The Underground Inside Informer

A domain I notice was registered just yesterday?

 Domain name:
        theuii.co.uk

    Registrant:
        1&1 Internet Limited

    Registrar:
        1 & 1 Internet SE [Tag = 1AND1]
        URL: https://www.1and1.co.uk

    Relevant dates:
        Registered on: 14-Sep-2016
        Expiry date:  14-Sep-2018
        Last updated:  14-Sep-2016

Re: Slow Speeds and Other Issues

Anonymous — Thu, 15 Sep 2016 08:16:04 GMT

And add to that that all the 'news' is Plusnet related I detect an odour of urine as far as this site and its content goes.

Re: Slow Speeds and Other Issues

dvorak — Thu, 15 Sep 2016 08:31:12 GMT

I've arranged for a truck load of salt to be delivered..

Re: Slow Speeds and Other Issues

Excalibre68 — Thu, 15 Sep 2016 10:24:46 GMT

Hey guys, don't shoot the messenger I just like reading lots of blogs and although a little extreme thought it was an interesting read, as for the domain being registered yesterday that happens all the time I've updated my domain 4 times this year and had two name changes, I'd also like to point out that considering PlusNet's total lack of help to me and the total lack of respect they've show me I'd be more inclined to believe the blog than any PN mod or staff here.

But that's just me

Let's face it they are not going to tell you the truth, hell even governments lie through their teeth.

You would have to be very naive if you believe everything PlusNet tell you.

Another thing is I found those topics today and read them at the original post sites.

I think that covers it.

By the way I am still waiting on an open case now for over two months ?

Seeing as PlusNet are far to busy reading my post (case'n'point bobpullen) instead of fixing my problems lol

Re: Slow Speeds and Other Issues

Strat — Thu, 15 Sep 2016 10:24:18 GMT

Just for reference the moderators on this forum are just customers and not Plusnet staff.

Re: Slow Speeds and Other Issues

Excalibre68 — Fri, 16 Sep 2016 14:48:22 GMT

Pull the other one it's got bell's on lol

" To believe everything one says - is to become a slave to society - Excalibre"

Moderator's note by Dick (Strat): Full quote of preceding post removed as per Forum rules