topic Kudos to a member of the Fault Team in Plusnet Feedback https://community.plus.net/t5/Plusnet-Feedback/Kudos-to-a-member-of-the-Fault-Team/m-p/1359152#M72710 <P>I'd like to thank <FONT color="red">[CSA Removed]</FONT>, a member of the Faults team who got my fault fixed. He put 2 and 2 together and made 4 because he looked at this forum about the same same time as one of his <SPAN class="hw">colleagues</SPAN> told him about a fault raised by my son who had the same problem .&nbsp;</P> <P><FONT color="red">Moderator's note by Mike (Mav): CSA name removed as per <A title="Forum Rules" href="https://community.plus.net/t5/Community-Site-Feedback/Forum-Rules/m-p/1167432#post_general" target="_blank">Forum rules</A></FONT><FONT color="red"> and placed in an area staff can see.</FONT></P> Thu, 18 Aug 2016 19:24:18 GMT FredinSale 2016-08-18T19:24:18Z Kudos to a member of the Fault Team https://community.plus.net/t5/Plusnet-Feedback/Kudos-to-a-member-of-the-Fault-Team/m-p/1359152#M72710 <P>I'd like to thank <FONT color="red">[CSA Removed]</FONT>, a member of the Faults team who got my fault fixed. He put 2 and 2 together and made 4 because he looked at this forum about the same same time as one of his <SPAN class="hw">colleagues</SPAN> told him about a fault raised by my son who had the same problem .&nbsp;</P> <P><FONT color="red">Moderator's note by Mike (Mav): CSA name removed as per <A title="Forum Rules" href="https://community.plus.net/t5/Community-Site-Feedback/Forum-Rules/m-p/1167432#post_general" target="_blank">Forum rules</A></FONT><FONT color="red"> and placed in an area staff can see.</FONT></P> Thu, 18 Aug 2016 19:24:18 GMT https://community.plus.net/t5/Plusnet-Feedback/Kudos-to-a-member-of-the-Fault-Team/m-p/1359152#M72710 FredinSale 2016-08-18T19:24:18Z Re: Kudos to a member of the Fault Team https://community.plus.net/t5/Plusnet-Feedback/Kudos-to-a-member-of-the-Fault-Team/m-p/1360986#M72767 <P>Thanks for the feedback, apologies for the delayed response. I'll make sure that feedback is passed on to the right people for you <img class="lia-deferred-image lia-image-emoji" src="https://community.plus.net/html/@C55BC69C14DC7E6D630E5579751C36D8/images/emoticons/afro.gif" alt="Thumbs_Up" title="Thumbs_Up" /></P> Thu, 25 Aug 2016 15:27:29 GMT https://community.plus.net/t5/Plusnet-Feedback/Kudos-to-a-member-of-the-Fault-Team/m-p/1360986#M72767 HarryB 2016-08-25T15:27:29Z