topic Simply garbage in Plusnet Feedback

Simply garbage

amimandami — Sun, 24 Jul 2016 20:01:39 GMT

I write this message to let you know that your network is garbage.

And also, as for some reason my old password to access this forum wasn't working anymore, I had to change it and now part of it is: [-Censored-] (because this is the truth )

I don't expect any solution.

Moderator's note by Mike (Mav): Avoidance of swear filter edited as per Forum rules

Re: Simply garbage

adamwalker — Mon, 25 Jul 2016 09:31:34 GMT

Hi there,

What issues are you experiencing? It's not clear from your post or looking at your account but we're here and happy to help so feel free to drop us a reply in more detail.

If this is the first time you've logged on to the new Community site you will have had to perform a password reset before logging in.

Re: Simply garbage

amimandami — Wed, 10 Aug 2016 20:48:34 GMT

Every time when the connection will not properly, I'll start a new thread on this forum (with the same message ) It's the only way to make things work.

Re: Simply garbage

chenks76 — Wed, 10 Aug 2016 20:49:50 GMT

well that clears things up then !

Re: Simply garbage

amimandami — Wed, 10 Aug 2016 20:53:16 GMT

The lack of competition between providers reflects in the horrendous quality of services offered by them.

Re: Simply garbage

MattyC — Thu, 11 Aug 2016 08:41:48 GMT

It doesn't seem like you've ever really gotten in touch with us. Not since February at least, and that was just for Member Centre password related issues. Let us know if there's anything we can do.

Matty

Re: Simply garbage

amimandami — Sun, 14 Aug 2016 15:45:52 GMT

You're absolutely right, even though I don't remember if it was for a password, or to recover my money after you tried to cheat me. Anyway, case closed.

For future issues, I'll open a new ticket.

Re: Simply garbage

Chris — Mon, 15 Aug 2016 10:38:50 GMT

If you can advise on the problems you're having with your service and what you've tried to troubleshoot this so far then ourselves and the other customers can try to help resolve them. Unfortunately without telling us what the issue is, we cannot help.